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Customs clearance | GlobalPost Business
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* Are you clearing customs for the first time? Leave a request on the website and we will help you.
User instructions: How to clear customs for an international shipment?
1. General requirements for customs clearance
- To send a parcel outside Ukraine, all parcels must be cleared through customs. Usually, parcels from private individuals are cleared by the postal company. GlobalPost does the same.
- It is important to know that a sender – a private individual – can send goods worth up to 10,000 Euros in hryvnia equivalent at the NBU exchange rate, in accordance with the provisions of the Customs Code of Ukraine, without filing a customs declaration.
* You can find out what exactly a private individual can send by clicking on the link.
2. Documents for customs clearance
For international shipment you need to prepare the following documents:
- Completed Proforma Invoice with information about the sender and recipient, a full list of goods indicating the name, quantity and value. The invoice must be drawn up in English.
* This document is generated automatically when forming an application on the website or in the GlobalPost account.
- If the value of the goods exceeds 10,000 euros, when sent by an individual, a customs declaration is required, which our brokers can issue.
At the request of the customs inspector, it is necessary to provide:
- Confirmation of the value of the goods (payment screen, payment order, link to the website with the goods, etc.), if there are doubts about the reliability of the specified information.
* In our practice, there have been no such situations when exporting goods, but customs officers have every right to do so.
- A photo of the sender’s passport and TIN.
3. How does the customs clearance process work? Step by step:
Filling out the export declaration by our customs broker based on the invoice provided by a private individual.
Checking the cargo at the customs warehouse:
- The correspondence between the goods specified in the invoice and the actual contents of the parcel is checked.
- In case of doubts about the authenticity, the customs inspector has the right to physically inspect the parcel and request additional documents for the cargo.
- The customs inspector also has the right to inspect and check the goods to ensure their compliance with safety standards.
Release of goods for export:
After successful completion of all customs procedures, the goods can be released for export and sent to the country of destination.
4. Additional important points
- All these stages are usually very fast, and customs clearance of a standard parcel does not exceed a few minutes.
- The initial check takes place on a parcel scanner, similar to those you have seen at airports.
- It is important to clarify the requirements and procedures for customs clearance in accordance with the legislation of the country of receipt and destination of the goods, as they may differ depending on the specific circumstances and type of goods.
- If parcels cannot be transported through the scanner, they must be physically inspected by a customs inspector. The sender must notify us of this.
How to register an import delivery of goods to Ukraine for legal entities
If your company plans to regularly import goods from abroad, it is important to know how the customs clearance of imports procedure works. This guide will help you prepare documents, go through customs clearance and ensure the legal supply of products to the territory of Ukraine.
1. Accreditation of the company at customs
Before registering an import, a legal entity must be included in the Register of Persons Carrying Out Operations with Goods. This is a one-time procedure that can be submitted via the electronic account.
2. Contract and invoice: what is required
To submit a customs declaration, the following package of documents is required:
- Foreign economic agreement with the supplier
- Invoice (invoice) with price, delivery terms and currency
- Packing list (especially with multiple cargo locations)
- Transport bill (air, road, sea)
- Agreement with a customs broker
- Certificates or permits – if required for the type of goods
All information must match the data in the customs declaration.
3. What is indicated in the customs declaration
The customs declaration is submitted electronically, usually through a licensed customs broker. It specifies:
- sender and recipient details
- country of origin code
- description and code of the goods according to the UKT Foreign Economic Activity
- customs value, currency
- terms of delivery (for example, DDP, DAP, FOB)
- taxes and customs payments
- company bank details
4. What taxes are paid upon import
When importing goods into the territory of Ukraine, legal entities pay:
- Customs duty — depending on the product code
- VAT (20%) — charged on the customs value + duty + delivery
- Excise duty — for certain goods (alcohol, tobacco, fuel, etc.)
5. How a customs broker helps
If you do not have your own specialist, we recommend using the services of a customs broker. He will file a declaration and accompany the registration.
GlobalPost offers:
- preparation of a full package of documents
- submission of a declaration in electronic form
- consultations on product classification
- tax calculation
- logistical delivery from customs
6. Why is it important to do everything correctly
Correct customs clearance is:
- absence of fines
- transparent accounting
- legal import
- accurate accounting of cost
Do you import equipment, clothing, spare parts, cosmetics or other items?
GlobalPost will provide fast and safe clearance.
Export shipments for business
How to arrange a contract shipment of goods for sale abroad
If your company plans to regularly send goods for export, it is important to understand the requirements for customs clearance. This guide will help you correctly prepare documents, go through customs clearance and avoid mistakes during international delivery.
Learn more about the export contract with the buyer and basic requirements at link
1. Importance of the contract and invoice
The basis of each export shipment is a foreign economic agreement (contract) with a foreign buyer. The document must necessarily indicate:
- What exactly is being sold (name, quantity)
- The cost and currency of the transaction
- Delivery terms (according to Incoterms: DAP, FOB, CIF, etc.)
- Delivery terms
- Payment terms (advance payment, letter of credit, etc.)
- Packaging and labeling requirements
- Legal provisions (force majeure, arbitration, sanctions)
Important: the contract must be signed by both parties before shipment. The number and date of the contract are indicated in the customs declaration.
According to the Customs Code of Ukraine, legal entities have the right to export both on the basis of a written contract and without it – in this case, a commercial invoice and accompanying documents confirming the terms of the agreement are sufficient.
However, the presence of a contract provides legal protection and transparency in relations between the parties, so we recommend concluding written contracts.
What is the difference between exports under a contract and without a contract? Find out in this article
2. Commercial invoice and packaging documents
Commercial invoice is a key document for customs. It should include:
- Sender and recipient details
- Invoice number and date, contract reference (if any)
- Product description, UKT ZEA code
- Quantity and price
- Total amount (excluding VAT)
- Delivery terms according to Incoterms
- Signature of an authorized person
We recommend that the invoice be drawn up in two languages — Ukrainian and English.
A packing list is also attached if the shipment consists of several pieces. It indicates the distribution of the goods, the weight of each piece and the volume. Certificates of origin or quality are attached if necessary.
3. Registration of a company at customs (accreditation)
Before processing an export, a company must be included in the Register of Persons Carrying Out Transactions with Goods. This is done once via the electronic account.
4. Submission of a customs declaration
A customs declaration is the main document that ensures the legal export of goods. It is usually submitted by a customs broker. If you do not have a specialist on staff, you can use the services of a GlobalPost broker.
List of documents for processing:
- Contract (if available)
- Invoice
- Packing list
- Agreement with a customs broker
- Company accreditation data
- Other permits (if necessary)
- Number or copy of the waybill
The declaration indicates data on the sender, recipient, goods, delivery terms, currency transactions and bank details.
After verification, customs issues a permit for the export of the cargo. In case of suspicion, additional verification is possible – especially for high-tech or strategic goods.
5. Support and consultations from GlobalPost
Correct customs clearance is the key to successful delivery. The GlobalPost team can help with logistics, brokerage and documentation. We are responsible for technical support, but the accuracy of the information you provide is key.
* Learn more about prohibited and allowed goods for shipping abroad
If you need consultation or full support for exporting — we are always there. We work with businesses throughout Ukraine.
How to arrange delivery and customs clearance of an international parcel in Ukraine for individuals
Ordering goods from abroad? It is important to know when customs clearance is required and what taxes are paid upon receipt. Ukraine has clear rules regarding the cost of parcels received by individuals.
1. Parcels worth up to 150 euros
If you receive goods from a foreign online store or company, and their customs value does not exceed 150 euros, the following conditions apply:
- Duty and VAT – not charged
For example: you purchased an item for 120 euros, shipping — 10 euros. Since the total cost is 130 euros, duty and VAT are not applied.
2. Parcels worth more than 150 euros
In this case, the full customs clearance procedure applies:
- VAT (20%)
- Duty (10%) — depending on the category of goods
- In some cases — excise tax (on alcohol, tobacco, etc.)
For example: you ordered equipment for 300 euros. You will pay duty and VAT on the total value (including shipping) accordingly.
Duty and VAT will be charged on the difference between the actual value of the parcel and the duty-free limit, namely:
(300-150) × 10% duty = 15 euros,
(300-150 + duty 15 euros) × 20% VAT = 33 euros.
3. What data is required for registration?
In order to pass customs control, you need to provide:
- your TIN (tax identification number)
- invoice, check or purchase confirmation
- tracking number of shipment
- contact details (phone, email)
- if necessary — a screenshot from the website or payment
We send a request to the messenger or email — the faster you respond, the faster the parcel will be registered.
4. How does the process work?
- The parcel arrives in Ukraine
- Customs determines whether clearance is required
- You send the documents
- We calculate taxes and file the declaration
- After payment, customs releases the parcel
5. How GlobalPost helps individuals
We accompany parcels from the moment of arrival to full delivery:
- automatic determination of the need for clearance
- tax advice
- communication with customs without your participation
- simplified payment of payments
- prompt delivery after clearance
Why is it important?
- Fast clearance = timely receipt
- Transparency — no unexpected payments
- Legality — compliance with customs legislation
With GlobalPost you receive parcels without unnecessary hassle — simply, quickly and legally.
What is customs clearance?
Customs clearance is a set of measures that allows you to legally export or import goods across the border. The procedure includes filing a customs declaration, passing customs control, paying customs duties and complying with all customs regulations.
What is the difference between customs clearance and customs clearance?
Customs clearance is an unofficial but widely used term that refers to the completion of customs clearance of goods, mainly for exports from Ukraine. In most cases, the two terms are used interchangeably.
Who can submit a customs declaration?
The customs declaration may be submitted by the exporter or importer if they are registered in the relevant register, or by a licensed customs broker providing professional customs services.
How much do customs brokerage services cost?
Prices depend on the complexity of the cargo, the destination, and the type of customs procedure. On average, customs brokerage services cost from 30 to 80 euros. GlobalPost offers transparent rates for small and medium-sized businesses.
What documents are required to export goods from Ukraine?
To clear customs, you will need: an invoice, a contract (if any), a packing list, sender and recipient data, transport documents, permits (if necessary), and an agreement with a customs broker.
How to avoid problems with customs clearance?
To avoid delays at customs control, follow the following recommendations: prepare a complete package of documents in advance, do not underestimate the value of the goods in the customs declaration, use only the current customs tariffs, comply with the requirements of the Customs Code of Ukraine, and work with professional customs brokers.
Why choose GlobalPost?
We don’t just deliver goods – we provide full support: from consulting to filing a customs declaration. Our customs brokers are well aware of the peculiarities of customs procedures and the requirements of the customs authorities of Ukraine, which allows you to go through customs clearance quickly and without risks.
Customs clearance of export shipments from Ukraine: a complete guide for business
Customs clearance is a mandatory stage when exporting from Ukraine. To successfully pass customs control and ensure timely delivery of cargo abroad, the company must comply with customs regulations, properly prepare documents and pay the appropriate customs fees.
In this material, we have collected practical information on how customs clearance of goods occurs during export, what documents are required, what customs procedures exist and how GlobalPost can help your business.
What is customs clearance for export?
Customs clearance is an official procedure that allows you to export goods outside Ukraine in accordance with current legislation. It includes:
- preparation of a package of documents (contract, invoice, packing list);
- submission of a customs declaration;
- passing inspections by the customs authorities of Ukraine;
- payment of customs duties, if provided for;
- obtaining a permit to export cargo.
The legislative basis for customs clearance is the Customs Code of Ukraine.
When is a contract needed, and when is it possible without it?
According to the Customs Code of Ukraine, legal entities have the right to export from Ukraine both on the basis of a written foreign economic agreement and without it – in this case, an invoice and accompanying documents confirming the agreement are sufficient.
However, the presence of a contract provides more legal guarantees and protects the interests of the parties.
What documents are required for customs clearance?
To submit a customs declaration for export, you usually need:
- foreign economic agreement (if available);
- invoice;
- packing list;
- data about the sender and recipient;
- permit documents (if necessary);
- transport bills;
- data about accreditation at customs.
Who will help with customs procedures?
Customs services can be provided both by the company’s own department and with the help of an engaged customs broker. If you do not have experience or specialists on staff, it is worth using the services of a proven partner.
GlobalPost offers:
- export documentation preparation;
- consultations on customs law and customs regulations;
- submission of customs declaration through licensed customs brokers;
- support of your shipment until it leaves Ukraine.
How to avoid delays at customs?
To avoid additional checks by the customs authorities of Ukraine, follow these tips:
- prepare documents in advance;
- provide complete and truthful information;
- choose the appropriate customs regime;
- work with reliable customs brokers;
- do not ignore the requirements of the Customs Code of Ukraine.
Summary
Correct Customs clearance is not only about paperwork, but also about the company’s reputation in the international market. Compliance with customs procedures and rules determines the speed and safety of your delivery.
The GlobalPost team supports exporters at every stage: from consultation to filing a customs declaration. We know how Ukrainian customs authorities work, and we will help you quickly clear customs without unnecessary delays.
Do you have any questions? Contact us – we will find a solution specifically for your business.
