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Ship Track For business

Tracking parcels Ukrposhta

Since 2011, GlobalPost has been delivering parcels both within Ukraine and internationally in the shortest time possible, focusing not only on speed but also on saving customers’ money. Excellent service, a wide range of services, and comprehensive support create a positive and long-lasting experience of interaction with the company, attracting new users to the service and increasing the volume of our work. Thanks to our customers’ trust, we offer a pleasant feedback in the form of additional discounts on shipments to Germany and worldwide.

How Ukrposhta Parcel Tracking Works: Step-by-Step Guide

Almost all companies that provide cargo delivery services offer the ability to track parcels. This includes the national postal operator of Ukraine, JSC “Ukrposhta”. Shipment tracking contains all important information: when the parcel left the terminal, its route, and when the recipient can collect their package from the final destination point.

Ukrposhta Personal Account — Send and Track

To automate work with Ukrposhta, you can independently create shipments on the postal operator’s website or in the mobile application. These resources also allow you to track the path of your parcel. To find your shipment, simply follow the direct link to the “Ukrposhta Tracking” page.

On the specified Ukrposhta webpage, you can conveniently track both international and domestic shipments within Ukraine. To get information about your cargo, simply enter the 13-character tracking number into the designated field and then click the “Track” button.

Ukrposhta tracking allows you to track up to 30 parcels at the same time. The tracking process is simple:

  • Enter multiple tracking numbers separated by spaces or other delimiters in the appropriate field.
  • Click on the desired tracking number in the table to get detailed information about the selected shipment from the list.

Tracking Ukrposhta parcels is a very convenient option for those engaged in product business or dropshipping. Delivery and receipt confirmation are important functions for commercial shipments, contractual relations, or special cargo. Such information can serve as evidence in case of claims or disputes between the client and the postal operator.

Sending Parcels with Ukrposhta: Cost, Terms, Opportunities

In addition to tracking parcels, you can also independently arrange a shipment, calculate its cost, and pay for the service online on the Ukrposhta website or app. It’s simple to do: go to the web resource, sequentially navigate to the sections “Services” — “Tools” — “Calculator”. Then:

  • Select the type of shipment: within Ukraine or internationally.
  • Specify the route: from and to, choosing the settlements from the provided list.
  • Select the type of shipment: parcel, documents, or letter. For parcels, you must specify the cargo dimensions. It is important to note that the operator accepts parcels weighing no more than 30 kg. You will also need to provide a description of the contents — this is a mandatory rule introduced by Ukrposhta.
  • Select additional options if necessary: courier delivery, return of documents, SMS notification of delivery, or registered mail notification of receipt.

After this, the service will direct the user to the cost calculation page, where you will be offered to specify the delivery method — express or standard. At the end, don’t forget to click the “Submit” button.

The Ukrposhta personal account is the section where the shipment creation process takes place. The service automatically redirects the user there.

The number of days it takes for a parcel to be delivered by Ukrposhta depends on many factors: type of cargo, dimensions, and distance from sender to recipient. On average, within the country, standard delivery takes 2–4 days. The “Express” and “Documents” options take up to three days, not counting the day of dispatch.

What to Do If Your Shipment Is Oversized, Complex, or Urgent

Ukrposhta is a popular service among users, especially when delivery time is not critical, the package is small, and it’s being shipped within Ukraine. The operator’s service cost is slightly lower compared to companies like Nova Poshta. However, imagine a situation where you need to send a large shipment abroad, and Ukrposhta only accepts parcels weighing up to 10 kg. Or another case — you need to arrange a complex delivery with strict temperature control, but unfortunately, Ukrposhta does not handle such complicated cases. That’s where the GlobalPost team steps in.

Our company can solve any complex task and deliver almost any cargo, except prohibited items, to most countries and almost every continent. We can:

  • Deliver medicines, dietary supplements, and biological materials (such as lab samples and biological specimens) across Ukraine and internationally, following all required protocols;
  • Insure and ship works of art — paintings, sculptures, and other valuable items — to any country;
  • Urgently deliver spare parts for American, Japanese, or European cars;
  • Transport oversized cargo weighing from 50 kg up to 2 tons.

Since the establishment of our company, GlobalPost has adhered to key principles in its operations:

  • Openness towards clients and readiness to answer any questions.
  • Transparency of service costs. If a price is fixed at the time of order placement, it will remain unchanged for the client.
  • Flexibility regarding pricing and cooperation conditions.
  • Prompt order processing — fast but high-quality.
  • A high level of service and professional customer support.

We continuously adapt our services to meet the needs of our clients and are ready to handle the most complex and extraordinary challenges where other logistics companies might fail.

→ Calculate the cost of international shipping quickly and easily using our online calculator.

→ Want to deliver cargo quickly and profitably? Find all the solutions for businesses on our business page.

How can I find out the working hours of Ukrposhta?

The operator's working hours differ by city and branch. You can check the data for a particular point yourself on the Ukrposhta website; you do not need a personal account for this. You need to go to the appropriate section and select the desired city and the most convenient branch in the list. This parameter will determine the answer to the question of how long it takes for a parcel to arrive at Ukrposhta.

What are the working hours of Ukrposhta in Odesa?

There are many Ukrposhta branches in the city, and Odesa has more than 70 post offices. Most of them are open from 08:00 to 20:00. To find out the working hours of a particular branch or to clarify what data is required for sending by Ukrposhta, you can call the operator at 0 800 300 545. Or you can find the information on the website using the following algorithm: branch - list of cities - list of branches.

How to send a parcel by Ukrposhta?

“Ukrposhta (”My Account") provides an affordable service for sending and paying for parcels. You can register your shipment on the website or in the postal operator's mobile application. After selecting all the necessary parameters, you can calculate the cost of parcel delivery yourself. A calculator is provided for this purpose. You can also pay for delivery remotely.

How does Ukrposhta track parcels?

To find out where the parcel is, Ukrposhta offers users three options: Go to the website, click on the Tracking tab, enter a 13-character number in the appropriate field, and click Track. Use the mobile application. In this case, you can enter the shipment number manually or scan it from the receipt/invoice. Call the Ukrposhta operator (the number is available on the website), dictate the tracking number of the shipment and clarify the data on its current location. Choose the option that is most convenient for you to track your international parcel with Ukrposhta.

Does Ukrposhta allow you to track a parcel by sender's name or phone number?

Unfortunately, it is not possible to track Ukrposhta parcels using the sender's personal data. To do this, you need to use a special tracking number.

How can I pick up a parcel from Ukrposhta if I lost its number?

In order to restore the unified parcel number or obtain information about the parcel, it is recommended to contact a Ukrposhta branch with documents proving your identity. You also need to know the phone number of the sender/recipient.

Where can I get a tracking number to track a parcel?

After the shipment has been processed at a Ukrposhta branch or online services, a 13-digit parcel number will be sent to your phone number via SMS. It can also be sent to the email specified during registration on the Ukrposhta website, and the parcel is tracked using this unique number.

Can I send medicines abroad by Ukrposhta?

Sending medication abroad via Ukrposhta involves certain restrictions: many pharmaceuticals are prohibited for shipment, especially those without proper labeling, licenses, or when special storage conditions are required. Even permitted medicines may be delayed or returned after inspection. In contrast, GlobalPost offers reliable logistics solutions for shipping medications and medical equipment worldwide. We provide full customs clearance, compliance with packaging and documentation requirements, and work with both individual and business clients. Contact GlobalPost for safe and timely delivery of medical products.

How does the Estonia Ukrposhta terminal work for international delivery?

The Estonia terminal of Ukrposhta operates through a partnership with the postal operator Omniva, ensuring efficient delivery between countries. However, for those looking for more flexibility, speed or additional options, GlobalPost offers alternative routes using international carriers such as DHL, DPD, UPS, FedEx. This allows you to choose the best option in terms of time, price, and level of service.
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