Terms and methods of payment
Both the recipient and the sender can pay for the delivery.
We do not accept cash for payments, and it is also impossible to make a cash payment to the courier in another country upon receipt of the parcel.
With one-time customers or customers – individuals WE WORK ON THE TERMS OF ADVANCE PAYMENT.
Payment by the sender
By card on the site
Our senders can pay for delivery services from a mobile phone, computer, or tablet at the stage of placing an order on our website, or using a payment link from our partner – the LiqPay company. Our operators can send a payment link in the messenger after weighing your parcel and issuing the AWB, if you did not do it yourself. This type of payment is completely safe and our site is verified by Visa and Mastercard.
By invoice for legal entities
For our senders – legal entities and individual entrepreneurs, we can issue a one-time invoice for the shipment. The invoice will indicate the AWB number, amount and details of our company. The sender can pay the bill in online banking, or at the bank cash desk. To issue an invoice, we only need your name, address, and EDRPOU/TIN code. Regular customers have the opportunity to make payments once every 2 weeks according to the contract. The contract template is here.
Payment by the recipient in Ukraine when importing
By card on the website
Our recipients can pay for delivery services from a mobile phone, computer, or tablet at the stage of placing an order on our website, or using a payment link from our partner – the LiqPay company. Our operators can send a payment link in the messenger after the parcel arrives at our warehouse and is ready for delivery. You must pay for the delivery of the parcel before it is handed over to the courier or partner for delivery.
By invoice for legal entities
For our recipients who are legal entities and individual entrepreneurs, we can issue a one-time invoice for the shipment. The invoice will indicate the AWB number, amount and details of our company. The recipient can pay the bill in Internet banking or at the bank’s cash desk. To issue an invoice, we only need the name, address, and EDRPOU/TIN code. Regular customers have the opportunity to make payments once every 2 weeks under the contract. The contract template is here.
Payment by recipient in another country
By card on the website
Our recipients can pay for delivery services from a mobile phone, computer, or tablet at the stage of placing an order on our website, or using a payment link from our partner – the LiqPay company. Our operators can send a payment link in the messenger after the parcel arrives at our warehouse and is ready for shipment.
By account in US dollars
For our recipients of legal entities or individuals in other countries, we can issue a one-time invoice for the shipment in USD. The invoice will indicate the AWB number, amount and details of our company. The recipient can pay the invoice in online banking, or at the bank cash desk. To issue an invoice, we need the name, address, and tax number of the payer.
By account in Euro
For our legal entities or individuals in other countries, we can issue a one-time invoice for shipments in EUR. The invoice will indicate the AWB number, amount and IBAN of our company. The recipient can pay the invoice via internet banking or at the bank counter. To issue an invoice, we only need the name, address and tax number of the payer.
Terms of refund
In case of refusal to provide the service and if the service has not yet been provided, or if the service has not been provided due to the fault of the Contractor, the Customer has the right to a refund of previously paid funds for the delivery service. To do this, you need to contact the GlobalPost information line and write an application for a refund.
After receiving the application for a refund, such an application is processed within 2 business days and the accounting department makes a refund to the customer’s account specified in the application.
