Delivery of medicines and dietary supplements abroad

The cost of shipping medications abroad from Ukraine may vary depending on the selected service. We recommend checking the current rates for shipping medications at this link. Many countries have import restrictions for medications, so it is important to comply with labeling requirements and provide all necessary documentation.

Outside the EU, we accept parcels containing: food, cosmetics, or medications, provided they include proper import documentation such as FDA are Alert for the USA, or with full prepayment for return shipping. This return shipping payment is refunded to the sender (payer) once the recipient clears customs and receives the parcel.

What medicines can be sent abroad from Ukraine?

All medicines sent abroad are subject to special customs clearance for export from Ukraine and mandatory customs control in the country of destination.
Some medicines can be sent as samples from the manufacturer, with the provision of appropriate documentation. Also, some countries allow sending medicines to individuals for personal treatment, if the weight of the package does not exceed 2 kg, and the number of medicines is limited to 5 packages or 100 tablets/ampoule.

However, it should be noted that each country has its own rules and restrictions regarding the import of medicines, and they can be quite strict.

Which medicines cannot be sent from Ukraine abroad?

There are certain categories of medicines that are usually prohibited for sending from Ukraine abroad:

• Vaccines
• Medications without proper labeling and instructions
• Unidentified ampoules, tablets and capsules and other forms of medicines
• Narcotic substances and their precursors
• Medications that contain alkaloids, such as caffeine and ephedrine
• Unlicensed medicines in the country of destination
• Medications that require a special temperature storage regime
• Medications with an expired expiration date
• Medicines that require special licenses

This is not an exhaustive list, and each country may have its own rules and restrictions regarding the import of medicines

Is it possible to send medicine to the USA?

• The importation of drugs into the USA is controlled by a special authority and requires prior authorization, which is granted only to the recipient – a qualified importer. More information is available at fda.gov
• Obtaining prior authorization allows shipment to the United States
• In practice, shipments of drugs, vitamins, and dietary supplements without authorization, known as an FDA Pre-Alert, are returned to the sender at his expense

Is it possible to send medicines to EU countries (Poland, Germany, Austria, the Netherlands, etc.)

• Yes, it is possible, with the exception of drugs prohibited for export from Ukraine
• We only accept shipments with not more than 5 packages of medicines that can be freely bought in Ukrainian pharmacies, in one parcel
• Delivery within the EU countries is carried out by GlobalPost in partnership with DPD, the weight of the parcel cannot exceed 2 kg

How to send biologically active supplements abroad?

• Most countries of the world apply the same customs procedures for dietary supplements as for medicines
• In some countries, additional customs regulations apply to dietary supplements
• Without compliance with local legislation, the recipient of the country of destination risks not receiving the shipment
• All requirements and restrictions for sending biologically active supplements abroad are the same as for drugs

What are the consequences if the customs official does not allow a parcel with medicines in the country of destination?

• In this case, the shipment will be returned to the sender’s country and the costs for this will be borne by the sender
• If the shipment is returned, then according to the customs legislation of Ukraine, the sender, who becomes a recipient in Ukraine, may be subject to VAT and customs duties
• That is why it is important to agree in advance with the recipient about his participation in customs procedures

So how to send medicine abroad after all?

• Agree with us on the possibility of sending depending on the nature of the cargo, batch, packaging and available documentation
• Agree with the consignee on his actions to receive the cargo in his country
• Transfer packed cargo, customs documents, recipient data
• Pay shipping
• Wait until the medicine arrives in the country of destination

Shipping medications abroad is a complex process that requires compliance with numerous regulations and the specific requirements of each destination country. It is strongly recommended to consult logistics and customs professionals for detailed guidance and assistance.

GlobalPost offers international delivery services for medications — taking into account the regulations of each country, handling all necessary documentation, and providing full customs support.

Please note: if the declared value of the medications exceeds the duty-free threshold in the destination country, the recipient will be required to pay import duties and taxes. This should be considered before shipping.