Privacy Policy GlobalPost
Privacy Policy
GlobalPost complies with the legislation on the protection of personal data received from customers when providing courier services and suggests that you familiarize yourself with the privacy policy and its terms before starting work.
User rights and obligations
All GlobalPost customers have the right to be informed about the terms and procedure for processing personal data that they provide when receiving the company’s services. By creating a personal account on the official GlobalPost website, the person confirms that he or she provides permission for the processing of personal information by the company’s managers.
In order to comply with and protect the rights of other users, clients are obliged to:
- take care of the safety of their own personal data and not provide them for use by other persons;
- comply with the requirements of legal prohibitions and the company’s policy regarding the collection, use and dissemination of personal information about other users;
- not take actions aimed at violating the rights of other clients in the field of personal data protection.
The scope of rights and obligations is the same for all clients of the company.
Collection, processing and use of users’ personal data
Personal data is information about a person by which a specific recipient of services can be identified. GlobalPost may collect and use information about its customers only to the extent necessary to provide delivery services. In particular, the company has the right to use and process personal data, which include:
- surname, first name and patronymic of users;
- contact phone number or email address;
- information on payment for GlobalPost services;
- history of sending and receiving parcels, etc.
All personal information received may be used by the company to provide services ordered by customers and their quality service.
The company also has the right to collect non-personalized information about the use of the official website globalpost.ua, which includes:
- information about the type and version of users’ browsers;
- data about the location of mobile devices;
- general information about the time and duration of the session, the IP address from which the site was accessed, cookies, etc.
Non-personalized information may be used by GlobalPost employees only to collect and process statistical data. The use of the information obtained for personal purposes is unacceptable.
Security and protection of personal data of customers
All information about the customer’s identity and the services provided to him is stored on GlobalPost resources. Access to it by other persons is limited by the current legislation of Ukraine and the internal policy of the company.
The company takes all possible measures to protect personalized information and statistical data, but is not responsible for the activities of Internet access service providers, possible loss of information due to the fault of third parties, and disclosure of personal data by recipients of GlobalPost services.
Cookies
The official GlobalPost website uses cookies. These are small text files that the operating system sends to the user’s device when they use the website. The data obtained from these files is used to analyze and improve the quality of the services provided by the company.
Final Provisions
The GlobalPost team has the right to change the Privacy Policy and its terms of use in connection with changes made to the site. All innovations are posted on the main page of the site globalpost.ua for users’ information.
